Tenant portal

Give tenants a clearer way to report issues and send updates.

For self-managed tenancies, ManageRent can give tenants controlled access to report maintenance issues, send payment notifications and keep communication linked to the tenancy.

Maintenance reporting

Tenants can report issues with useful descriptions so landlords can review and respond more efficiently.

Payment notification

Tenants can notify the landlord when they have made a rent payment outside automated payment channels.

Communication history

Messages and updates stay connected to the tenancy, reducing scattered communication across different channels.

Landlord controlled

Use tenant access only where it makes sense.

Tenant portal access is designed for landlords who self-manage tenancies. If a property is agent-managed, landlords can keep direct tenant portal access switched off.

Tenant portal can support

  • Issue reporting
  • Status updates
  • Payment notifications
  • Tenancy-linked messages
  • Better record keeping
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